Monthly Archives: August 2009

How to delegate

How to Delegate

Effective delegation principles and practice is a core topic that should be included on all management training course programmes designed to develop quality manaers. The one characteristic that clearly distinguishes good from bad management is the ability to delegate properly. Too much as well as too little delegation is a clear pointer of managerial weakness! It is especially those Leaders who, in most cases, were particularly successful as a team member themselves for many years, who find it challenging not to interfere in the work of their staff and often take unilateral decisions.

Even highly praised managers like the manager who “saved” Chrysler, Lee Iacocca, have failed at the end of the day as a result of their lack of willingness to delegate. Iacocca was so convinced of his own abilities that he had a determining influence in the design of new Chrysler models. His concepts no longer reflected the modern market trend, however, and the result was a decline in sales figures.

Therefore, try to heed the following four rules of delegation:

Rule 1. Never delegate a job that you do not fully understand yourself!

For example, if you are a Sales Manager you should not delegate the division of an area into territories to one of your area sales managers if you yourself are unclear about the criteria that should be used to carry out this division. The starting point is a thorough exchange of information with the staff reporting to you. Thoroughly read their reports and debate the issues with them.

If you are responsible for the work of another manager, you also need to find out as much as possible about them and their managerial skills: what has their performance been like hitherto, what do their people think of them and what are their particular strengths and weaknesses?

Only if you know exactly which tasks you are going to delegate to which people will you be able to guarantee that there will be no unpleasant surprises!

You cannot delegate responsibility for the overall result!

Rule 2. Provide “well meant advice” raely but consistently!

Sensible delegation often fails because of two problems. Firstly, the people are not always willing to take on the additional responsibility you have given them and secondly, managers are sometimes not willing to really let go of a certain responsibility.

As covered on any good management training course, you cannot and should not delegate your personal responsibility for the overall result. You can, however, make your staff responsible for parts of the overall outcome. This means that you have to be willing to give away a part of your authority and live with the consequences.

Of course, there will be times when what is required is a clear and irrevocable decision by management. Henry Kissinger said, “No one has the right to be in a position of authority if they are not prepared to overrule their subordinates” and Arthur K. Watson, former head of IBM said, “It’s no fun being the boss if you can’t take a decision on your own once in a while”.

Your credibility as a manager is reduced, however, if you use this dictatorial approach too frequently and so abuse your positional power. Think carefully before you revoke the responsibility you have already delegated to one of your staff by giving some “well-meant advice”. Make sure that managerial top-down decisions are used in a restrained way – the key is “once in a while”!

Good delegation requires open communication. You have to know what is going on and your staff must know where they stand.

Rule 3. Examine your managerial skills as a team leader.

The starting point for team work is critical self analysis. You should ask yourself “What skills needed for successful team management am I lacking and which particular skills have contributed to my success in the past?”.

You need players for your team, not captains. This is particularly problematic when you take on a new task. Some of your players are already on the field, whereas you are still warming up. In cases like this it is particularly important to carry out a critical self analysis and analyse the existing characteristics and skills of the players you have.

Most important is that you avoid the trap of surrounding yourself with a homogenous team. You cannot win a game with eleven centre-forwards!

Rule 4. Be willing to delegate at all times!

The ability to delegate develops and changes over the years. The American academic Robert W. Lear (who founded the Executive-in-Residence program at Columbia Business School) believed that each manager goes through three important development stages, which last from one to five years.

In the first phase, after becoming a manager, the manager takes fundamental decisions that change and mould his/her area and strategic direction.

The second phase involves discovering the outside world. For example, the Sales Manager travels around a lot, visits large-scale clients, allied companies, suppliers and remote subsidiaries.

The third phase is characterised by an even stronger external orientation. In this phase the Sales Manager is now primarily interested in the “larger vision” and is no longer interested in small, operative details.

By the end of the second phase at the latest, the Manager therefore needs a strong and responsible team to support him. A manager can only build such a team if s/he is willing to delegate certain aspects of responsibility on both a short-term and long-term basis. The manager must be open to demonstrating trust in his team.

Many in a managerial position admit to finding delegation hard. If you want to develop your skills further, attend a good management training course.

How to run an fbi check on your wholesale distributor

How To Run An FBI Check On Your Wholesale Distributor

One of the rising issues with a wholesale distributor is getting both parties trust- both from you and his part to conduct immediate business. Since many of today wholesale list online offer hundred and in many, thousands of potential distributors and wholesalers- sometimes it is just not easy getting the most important initial trust bond between your wallet and your potential provider.

Why it is not easy to establish a trust bond between a new wholesaler and distributor from a potential small-based-business? The main reason of this trust-bond issue rise when you start to get hundreds and thousands of targeted visitors to your sites every single day. You not only get visitors, but one of the greatest benefits of being open to huge amounts of targeted readers is that you get the benefit of joint venture partners.

As you get potential joint venture partners, your e-commerce hosting server can crash and burn from floods of visitors in an initial time frame or you can even downgrade your business for the most economical hosting option, that is depending how good your joint venture partner found is. Pretty much, the more customers you have on a monthly, weekly or daily basis- the more cautious you need to be with whom you conduct business with today and tomorrow.

One of the greatest tools to identify who you are really dealing with is called “Read Notify”. You can make a search in any popular search engine like Yahoo, Google or MSN and find the dot com name immediately. Such tool works as a tracking device when sending email.

The beauty of it is that when you get partners and middleman trying to post as a real legit distributor- you can know a lot more about the facts about the company trying to unite with you or conduct business and finally met initial trust bonds between you and your new trading partner. As for say, have you ever wanted to run an FBI check on your partner or potential new business acquaintance?

While there is nothing better than someone from the FBI telling you everything about a guy history, you definitely can do an in-deep investigation on your wholesale list contacts or your new wholesale distributor without even asking the new party!

Here is how this excellent tool works wonders for many of us. When you send an email to a small-based-business operator or the guy and entity in which you want to conduct business- chances are he will open the email to see whatever is that you have to say to him for both his company and pocket wise benefits, he then opens such electronic mail- what do you get? You immediately get crucial information from him, the receiver such as:

The exact location of where the email is being opened, tracked by I.P Address. Like if you live in Guaynabo, Puerto Rico and you are sending him an email from Sydney, Australia- the system most of the time will give you from 70-100% possibilities of the nearby street number of where he is located. Such tracking device tells you then of course the city and country and the exact time when the person opened the email, all in real time. Do you need to chase or potentially bribe an FBI agent to get this kind of information?

Of course not, not ethical and not legal- but you can investigate that yourself! So could you imagine what could a tool like this really do for you and your e-commerce negotiations if you received many joint venture offers or are skeptical of the person who wants to conduct business with you?

Getting a liar who tells you he is a wholesale distributor from the USA when the correct location of his whereabouts are in Berlin, Pakistan or other hot places where you should not commercially trade or ship any kind of package, could mean a lot for your business safety- especially if you happen to buy the everyday scandalous wholesale riches scheme story from someone who just does not know what his talking about.

How to start your own cleaning business on a shoestring budget

How To Start Your Own Cleaning Business On A Shoestring Budget

It is not quite easy being your own boss but having control over your own business would be one of the best things that many people can only dream of.  If you actually have the chance you make it, one of the most viable options that you have is starting your own cleaning business.

If you are wondering how to start your own cleaning business, you should know now that there are three major aspects that you have to focus on.  One, you need to secure a budget in order to launch the business successfully.  Two, you have to hire competent people as part of your cleaning crew and three, establish contact with potential clients before you formally become open for business.

Contrary to what you might be thinking, there are more ways than one on how to start your own cleaning business. Some people choose to start with a substantial capital while others prefer to start with a limited capital and work their way toward increasing that amount through large profit margins.

In order to have a successful cleaning business, you will need the most competent and industrious cleaning staff that you can find.  These days, there are so many people out of a job that manpower will not be a problem.  However, you will need to properly screen applicants depending on their character, past employment records, as well as willingness to learn new skills.

Once you have filled all the posts in the cleaning staff, you will need to secure a supplier for all your cleaning materials.  The key to a successful cleaning business is having the best staff that uses the most effective cleaning tools.  Before you even start hiring people, you need to immediately scout for suppliers so that you can compare wholesale prices, delivery arrangements and such other pertinent details that are crucial to your future operations.

It is very important that you try to negotiate for the lowest possible price so that your profit margin will increase.  A cleaning business can become very profitable if you have a hardworking staff as well as an effective system that includes that use of top notch cleaning products.

The third aspect of the business is securing clients.  The moment the idea of starting your own cleaning business occurs to you, make sure that you do not neglect scoping the market and get a glimpse of how many clients you will be able to secure during the first few months of operation.

It is necessary that you do a soft launching and get in touch with the possible clients and allow them to experience the kind of service that you are offering.  It is a great way to obtain credibility and establish goodwill with businesses that are in need of cleaning services.

Much like all other types of businesses, a cleaning business needs to be managed well and it will not hurt if you continue to study techniques on how to make it better in order to be prepared for the long haul.

How to read web hosting reviews

How to Read Web Hosting Reviews

When scanning through web hosting reviews, there are a few terms that you will be seeing that you may want to know the meaning of to better understand what the review is all about.
Obviously most people would want to get the best value for their money, and most web hosting reviews will take this aspect into consideration. Most reviews will tell you how much you will be paying per month, and what you will be paying for. There are also sites which will give discounts when you sign up for more than a month’s hosting service.
“Domain Name Registration”
When you see web hosting reviews of web hosting companies, they often give good marks to those that offer domain name registration. A domain name is your identification inside the Internet, or if you have a website, it will be your website address (, this can be done separately, like registering a name for a trademark or reserving a company name. Separate registration of a domain name can cost up to $20 a year without a web site host, and on the other side of the spectrum, there are webhosters that will allow an unlimited number of domains to be registered by a client.
“Disk Space”
A web hosting company in essence will be leasing some space on its servers to the website owner. “Disk space” is the size in bytes or the amount of data a client can upload (and thus be made available to the public) to the webhost’s servers because of the number of bytes that they will allow you to use. Good ratings are given by web hosting reviews for sites that will let their clients avail of the most disk space for their websites.
This is the speed in which someone can browse through the website, upload to or download from the internet. Again, the higher the bandwidth capabilities, the better the webhost company will show in web hosting reviews.
“Email Accounts”
Anyone who is online will have or know what an email address is. What these web hosting services offer are specific email accounts that have special addresses like
“Secure Servers”
Another important aspect that a web hosting service should take into consideration, this not only takes care of the integrity of the site and the contents, it is also responsible for guarding over the transactions within the website. If a website is created for commercial reasons, it is inevitable that at the very least money will be involved, as well as information that can be used for fraud.
This is a term applicable within reason, which is saying that there is no such thing as unlimited email, or disk space, or domain names, it’s just almost impossible for any user or website client to be able to use all the allotted slots or space for email, domain names and data that is available from the web host. This may be due to the fact that there are only so many sensible words or names that one can use for domain names.

I dare you not to read this article

I Dare You Not to Read this Article

See? It worked! The title said ‘I Dare You Not to Read this Article’, and here you are reading it anyway. Victory for me and my amazing psychic abilities?


Actually, this Maiden Voyage article of The Don’t Chronicles has but one goal: to teach you the power of negative thinking! No, I don’t mean that you should give up on your positive attitude. I mean that people don’t like to be told “DON’T!”

Think about it. Why did you read this article? Defiance? Curiosity? Don’t like being told what to do – or NOT do?

These are the same emotions that people will experience when you tell them “Don’t buy my product”, “Don’t use my services”, “Don’t visit my website”.

They will say things like “I don’t care WHO that person thinks they are! I’ll buy the product, use the service, or visit the website if I want to; I don’t care what they say!”

They will think “I wonder what is so special about that product, service, or website that this person is willing to risk losing his or her audience by telling them not to participate?”

You don’t have to have the “Next Big Thing”, or have some “Incredible New” product in order to get someone interested. Instead, just get them interested!

Tell them that they don’t want to look into your services or products. They don’t need to read your information-packed website. They don’t want to spend time learning about how your product or service could help them.

Do you know what their first question is going to be when you tell them these things? “Why Not??”

Now you’ve picqued their interest! Now they want to learn more. They want to learn about this top-secret product they weren’t supposed to know about. They want to see this website that you told them not to bother visiting. They want to find out why your services are so in-demand that you can afford to tell people NOT to use them!

Human beings are people, and people are curious, and people don’t like being told what to do. This isn’t Sales and Marketing 101. This is Human Nature. If you want to sell your products and services to humans, you need to learn how humans think.

Or Don’t. I don’t really care anyway. I’ve obviously piqued YOUR interest, or you wouldn’t have read this far!

DON’T check out the rest of The Don’t Chronicles! After all, no one could possibly have a point of view or a unique way of dealing with life that you haven’t already thought of, right?

August 2009
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